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Within 10 months of the failed October 2013 rollout of Healthcare.gov, the White House launched the United States Digital Service (USDS) to “work in collaboration with other government agencies to make websites more consumer friendly, to identify and fix problems, and to help upgrade the government’s technology infrastructure.” USDS created the Digital Services Playbook outlining 13 “plays” sourced from public and private sector best practices. When used in conjunction with the TechFAR handbook, the Digital Services Playbook helps acquisition professionals design better strategies for buying, creating or enabling digital services.

To extend the value of this guidance, Public Spend Forum has recorded a walkthrough of the playbook, aided by Neil Chaudhuri of Vidya. We hope you enjoy part one, an introduction to the Digital Services Playbook. In this 40-minute, pre-recorded webinar we map each play to the acquisition lifecycle, with Neil Chaudhuri of Vidya, who shares his technical expertise and insights from the world of software engineering. In the video, we map each play to the acquisition lifecycle, to give a sense of how to put each of the “plays” into action.

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