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New guidance on the use of Artificial Intelligence (AI) in the public sector has been published by the Office for Artificial Intelligence (OAI) and the UK Government Digital Service (GDS), with The Alan Turing Institute’s public policy programme. Many public sector organisations are already using AI for services ranging from fraud detection to answering customer queries. Professor Helen Margetts, Director of the Turing’s public policy programme, said: “Policy makers have an enormous opportunity to use data science and AI to design more effective policies, to track policy impacts more accurately, and to improve the provision of public services.” The guidance also tackles the ethical issues around using AI in the public sector – read more here on Charity Digital News.

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