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Digital reality within government is transforming how governments use data, help raise employee performance, and more efficiently offer improved services.

This emerging technology, including augmented (AR) and virtual (VR) technologies, can enable workers to complete tasks faster and more accurately by providing them with the right information and data at the right time. For instance, improving maintenance tasks by making manuals or product locations immediately available in an employee’s field of vision.

AR/VR tech can also help with staff shortages or the challenge of distance by connecting resources with needs. Telepresence, for example, uses voice and video links to enable an expert to provide advice remotely. Immersive cloud-based programs can also seamlessly connect team members across functions. In a notable research program, a VR computer system helped veterans tackle post-traumatic stress disorder and enhanced their job interview skills.

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