The government and its citizens serve to gain a lot from digitizing and consolidating citizen information––but not without its share of risks as well. Ideally, a citizen could visit a single one-stop-shop for all their government needs; a single, secure website where they can pay their taxes, purchase a metro pass, vote online, and apply for a business license. A repository like this would be a far cry from the current fragmentation the government relies on.
Digitizing citizenry would also simplify identifying and managing people. Proving one’s identity can be more sophisticated than a nine-digit number of a little paper card. Basic information can be made available across the board of countless government agencies. The responsibilities of citizens could be streamlined to be a net positive for their time and the government’s time as well.
One roadblock to implementing a system like this successfully is trust in government. Governments across the globe are imbued with varying levels of trust contingent on cultural and sociopolitical values of the people. To buy-in to a system, this comprehensive will necessitate a very high level of trust––so time will tell. Transparency and accountability will be important factors in play for citizens to ensure they can truth the government with their data on a more consolidated platform.