San Francisco’s Promising IT Procurement Chatbot

Advanced new virtual assistants like San Francisco’s PAIGE are bottling and distributing government’s hidden institutional knowledge. San Francisco city procurement officials are experimenting with the new chatbot for internal use that is expected to clarify one of government’s most confusing processes, IT procurement. PAIGE is here to help the government employee buy a software license, a modem, or some other piece of technology—just tell her what you need and she’ll try to help.

Full Story: StateScoop

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