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Public Spend Forum CEO Raj Sharma and Professor David Wyld conducted secondary research and interviewed dozens of public and private sector leaders to identify issues that challenge public procurement of IT and practical ways to fix it. This report presents practical recommendations for improving the way government manages large IT programs.

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Key issues that ail procurement of IT programs:

– No alignment on problem or desired outcomes

– Weak leadership and governance

– “Check the box” culture

– Requirements to prescriptive

– Slow procurement process and closed markets

Solutions proposed include:

– Establish clear lines of authority and accountability

– Develop a simple needs and outcomes statement, instead of voluminous RFPs

– Engage the market early

– Develop a cost per outcome (ROI) focused program IT strategy

– Encourage smart risk-taking

– Reduce burdensome requirements and speed up the procurement process

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