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Governments and public-facing organizations around the world generate and capture enormous amounts of data. Increasingly, they are looking to technology as the way to transform every process, from connecting data and generating reports to visualizing information and forecasting future trends.

Successfully implementing business intelligence solutions can be difficult. But when executed correctly, these solutions positively impact the organization by solving issues in the areas of end-user decision making, business strategy, and an organization’s foundational data infrastructure.

What is Business Intelligence?

Business intelligence technology enables an organization and its end users to blend and analyze data to produce actionable insights. Common features include capabilities for data integration, data analysis, and information delivery.

At the core of any business intelligence solution is the organization’s data; raw data alone does not yield value, but the insights that business intelligence solutions are designed to extract can be used to drive an organization successfully forward. When treated as tools, business intelligence solutions enable the public sector organization to improve systems and operations for data management and insight generation, or as a means to stand up new processes for added value.

How is Government Using This Technology Now?

Across the public sector, there is the recognition that embracing the data-driven practices found in the commercial space can transform governments into agile, efficient, and impactful organizations. Numerous case studies exist across government where business intelligence has proven to deliver significant tangible benefits.

For example, in one case study, the U.S. Army’s Armament Research Development and Engineering Center implemented a central business intelligence system for managing over 3,500 user requests for standard reports on financial planning. It lead to cost benefits of over $230 million over four years, a 50 percent decrease in time for report production, and the integration of three disparate data sources.

How Can Your Organization Reap Similar Benefits?

Business intelligence is becoming more prominent in the public sector space as a means to boost an organization’s capability and efficiency. These solutions represent a significant opportunity for public sector organizations to enable the success of their goals and missions, drive efficiencies, and improve the value being delivered to customers, stakeholders, and citizens.

Check out this infographic below for a quick review of business intelligence benefits!


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