It seems like every purchasing/acquisition leader I talk with (in both the private and public sectors,) as well as many or most of the practitioner-directed literature I read their organization’s transformational journey. In my experience, most purchasing/acquisition organizations claim they are two to four years into a journey of radical transformation. They argue that the strategies followed by the recently departed CPO were woefully inadequate to meet the demands of the future. These radical transformations are invariably accompanied by sweeping organizational changes intended to move the organization from tactical to strategic procurement (whatever that means). Change is not only required but is almost always brutal: less than half of the current staff can make the transition. But, hey, it’s tough love and only the strong survive.
Though common, this approach to reorganization and right-sizing is a delusional journey. Rather than weeding out underperformers, it only serves to diminish critical supply knowledge, create bogus savings accounting, and reduce morale. Moreover, as a static, zero-sum game, the transformation is unvaryingly focused on a single company: Suppliers are not included in the vision except as sources of price reduction despite the lip service to cost of ownership, collaboration, and improved asset productivity.
Here’s a prescriptive list that contrasts the differences between tactical and strategic. It also defines the distinction between collaborative and combative supply management transformation. Although hard to sell to senior leadership and even harder to do, right-hand column activity and behavior is the only way to promote genuine supply network transformation that can create and deliver absolute, sustainable competitive advantage.
Zero-Sum – Tactical/Operational (Moves network costs with little, no or negative revenue impact or network profitability. Negotiation inherently combative) |
Non-Zero-Sum – Strategic (Eliminates or reduces network costs improving network profitability enhancing revenue. inherently collaborative) |
Combative to, at best, cooperative (Porter) |
From cooperative to collaborative (Deming) |
Negotiate from a power dominated position |
Create opportunities through mutual dependence |
Efficient “rights” Quantity, Place, Time & Price |
Effective “rights” Thing & Cost |
Extend Payables |
Reduce waste & network TCO |
Combative negotiations |
Collaborative problem solving |
Hold harmless clauses |
Reduce lead-time & enhance flexibility |
Transferred warranty obligations |
Improve manufacturability & design |
Imposed performance fines |
Accelerate continuous improvements |
Extracted concessions |
Increase speed to market |
Redundant audits |
Advance innovation |
Vendor Managed Inventory |
Reduce network inventory |
Tactical Focus – guilt |
Strategic Focus – |
Price |
TCO |
Auctions & bidding |
Cost models |
Arms-length & Punitive |
Collaborative |
Poker chip (delivery, quality, inventory, admin) |
Game changer (NPD, CI, interdiction & innovation) |
Efficiency |
Effectiveness |
Avoid risk |
Monetize risk |
Firm optimization / inter-firm competition |
Network optimization / inter-firm collaboration |
Vendor Compliance |
Supplier-driven Innovation |
Procedures and standards |
Relationships |
Vendor performance measurement |
Supplier development (enhance 360º performance) |
Relative |
Absolute |
Save |
Prevent |
Quantitative Goals |
Processes & Leadership |
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