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VIDEO: An Introduction to the Digital Services Playbook

Aug 23, 2016
Within 10 months of the failed October 2013 rollout of Healthcare.gov, the White House launched the United States Digital Service (USDS) to “work in collaboration with other government agencies to make websites more consumer friendly, to identify and fix problems, and to help upgrade the...

Stop Networking And Build Genuine Relationships

Four Principles That I have Applied to Build Relationships Across the World Someone came up to me a few months ago and asked, “How do you become friends with people so quickly?” I was really surprised by the question, because I had never thought about it. So I decided to better understand not...