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All Levels of Government

5 Steps to Automation for Federal Agencies

Dec 22, 2017
It’s clear that a key aspect of any IT transformation is shifting processes from being done manually to being done automatically. Bob Osborn, federal CTO of ServiceNow, breaks down his five steps federal agencies can take to implement automation. He explains the importance of modernizing IT...

El Paso’s Chatbot, Ask Laura, is a Real ‘Game Changer’

Dec 22, 2017
After success with a chatbox tool on the city’s procurement website, El Paso officials are considering how to implement it across other platforms. Ask Laura provides users with a “customer service experience that provides immediate information on topics that include: how to register as a vendor...

FedRAMP Issues Guide for Cloud Adoption

Dec 22, 2017
The FedRAMP office’s Agency Authorization Playbook shares best practices for federal agencies that want to grant a cloud service provider permission to operate and is the summarization of five years of the office’s efforts. The playbook links to a variety of external resources and templates...

A Look at Unlocking Blockchain’s Possibilities

Dec 19, 2017
Blockchain technology, best known for securing cryptocurrency, is continuing to catch the attention of federal agencies. If government can get past the hype and the misconceptions, there are some useful applications. FCW explores how to approach implementing this emerging technology and includes...

‘Amazon for Government’ Plan Could Lead to Acquisition Reform

Dec 18, 2017
The General Services Administration’s (GSA) plan to make it easier to purchase from online retailers could also allow for a deeper look at government acquisition moving forward, according to a former Department of Defense acquisition official. “I actually think this is a good idea,” said Stan...

SmallGovCon Week In Review: December 11-15, 2017

Dec 15, 2017
As we reach the halfway point of December, we have managed to escape any real signs of winter weather here in Lawrence. Our chances for a white Christmas may also be dwindling as the long range forecast is predicting sunny skies and zero precipitation. But I’m not complaining: bring on the sun...

Federal Agencies Discovering New Uses for Blockchain

Dec 14, 2017
By breaking blockchain down to its core concept, agencies are coming up with new uses for it, like physical asset management and smart contracts. “We think that blockchain and the distributed consensus ledger will and should have the same sort of impact that the World Wide Web has had,” said...

2018 NDAA: Unsuccessful GAO Protesters May be Liable for Government Costs

Dec 13, 2017
The 2018 National Defense Authorization Act put a new twist on potential costs a contractor may incur in filing a GAO bid protest. While many federal contractors are familiar with the costs arising from a GAO protest, including their attorneys’ fees and consultant and expert witness fees, and...

Acquisition Actions for Cloud Services Picking Up Speed

Dec 11, 2017
Seven years after the Office of Management and Budget directed agencies to consider moving to the cloud, agencies finally are ready to pick up the pace. The General Services Administration (GSA) issued several acquisition notices for cloud computing services and others, like the departments of...